Frequently Asked Questions

Q: Why is it “who’s a good boy” and not “who’s a good girl?”

A: When googling “who’s a good girl,” the internet does not provide my target market.

Q: How long have you been training for?

A: 18 years.

Q: What makes your training different?

A: Our strategy is based on the concept that emotion derived behavior. All programs are built to help the dog from an emotional state.

Q: What areas do you cover for in-person sessions?

A: Manhattan, Queens, The Bronx, Lower Westchester, and Bergen County, NJ.

Q: Do you offer a board and train program?

A: No.

Q: How do I book a session?

A: Please fill out an application listed on the website. You will be contacted and given date options based on your availability.

Q: When will I be contacted after submitting an application?

A: Submissions are responded to in the order they are received.

Q: How much is each session?

A: The first session which is an assessment and foundation session (virtual or in-person) starts at $250 and could vary based on distance. If toll is required, it will be included in the charge. Additional sessions and programs will be discussed post foundation session.

Q: What are the costs of your programs and how many sessions is each one?

A: Once we are able to see the results you have had with your dog (after the assessment foundation session), a tailored program will be created to ensure you are provided the best value.

Q: What should I expect during my first session?

A: Your first session will consist of assessment evaluation of your dog. Afterwards, we will discuss the details of your dogs needs and an understanding of a program that is needed to be followed to reach your goals. In addition, notes and remote support will be offered throughout.

Q: How long is each session?

A: The initial assessment foundation session in un-timed. We move at your dogs pace. Follow-up sessions are an average of 60 minutes to an hour and a half.

Q: How many sessions will I need?

A: Every dog and every relationship we have with our dog is different. Once seeing the results after the first session, you will be offered a program tailored for you and your dog which will tell us how many sessions we believe you should receive with your dog.

Q: What type of training methods do you use?

A: All methods that are decided are on a case by case basis. All strategies are created to help the dog from an emotional state. Emotion drives behavior! You will likely be using a combination of enrichment, play, obedience, and managment protocols.

Q: Do you use corrections and punishment?

A: We believe in motivation before compliance. We do not correct or punish a dog for how they feel. If any suppression is recommended for your dog, it will be discussed before moving forward.

Q: Are you currently taking dog’s with separation anxiety?

A: At this time we are not accepting client’s whose dog has separation anxiety.

Q: Is there anything I should purchase to be prepared for the first session?

A: Common tools used for most dogs are a combination of all the following:

Q: What is your Cancellation and Refund Policy?

​Thank you for choosing Who's a Good Boy Industries. We are wholly committed to providing the best possible service for you and your beloved canine companion. Please take a moment to review our strict policies regarding appointments, payments, and refunds in an effort to prevent any misunderstanding in the future.

​Appointments and Payments:

​Booking Your Appointment: A non-refundable $50 deposit is required to secure your spot. This deposit is applied to the total cost of your service.

​Cancellations and Rescheduling:

We require a minimum of 48 hours' notice for any cancellations or to reschedule your appointment. If you cancel with less than 48 hours' notice, your deposit will be forfeited.

​Final Payment:

The remaining balance for your session is due at the start of your appointment. For remote coaching, full payment must be submitted before the session begins. Should you choose to discontinue our services, please be aware that all payments made prior are non-refundable.

Refunds and Credits:

Final Sale Policy: Please be aware that all sales are final so please ask any questions and address any concerns prior to payment. Once a service has been paid for and rendered, NO refunds will be issued.

Unforeseen Circumstances:

In the unfortunate event that your dog becomes injured, ill, or passes away, we will issue to you a refund of any remaining balance, but only after receiving appropriate documentation, such as a veterinarian's note.

Discontinuing Training:

If you choose to stop training for personal reasons, you must notify us in writing. Any funds you have paid will be held as a credit for one (1) year to be used for future services. Any unused credits will be voided after one year the date of notice